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We have listed some helpful Questions and Answers. Please feel free to contact us with any other questions or concerns you may encounter.

Can algae really hurt my pool?

Yes! If left unchecked, algae can grow in free-floating patches or cling to pool walls. Not only can algae clog filters, it eventually can cause pool surface damage and impact swimmers’ health.

What is included in your Weekly Full Service Program?

Once a week visit Plan A includes: Check and Adjust Pool Chemicals, Vacuum Pool Every Week, Clean Pool Tiles Every Week, Brush Pool Walls and Steps Every Other Week, Clean Filter Once A Month, Net Top and Bottom of Pool Every Week

We also offer 3 other service plans. Please refer to our Pool Service by Clicking Here, to see each plan we offer.

What if there’s a problem with my equipment?

Your pool care technician will check your equipment at each weekly visit. Minor problems will be fixed on the spot; if your equipment requires more extensive servicing we will leave a door hanger with this information so that we can further discuss the corrective action needed. We are fully trained and licensed to clean, repair or replace all of your pool equipment.

If my pool needs water, will you add it during your weekly service call?

Our normal policy is not to add water but to leave a door hanger asking you to add water to the pool. If you plan to be absent from your home for an extended period of time, please contact us before you leave to arrange for our technician to add water to your pool during your absence.

Does Our Pool Service help reduce eye irritation?

Yes. By properly maintaining the chemical balance of your pool, eye irritation will be reduced or eliminated. Additionally, to minimize eye irritation, we recommend proper filtration, adding water after you swim (not before), removing pool cover 50% of the time (so water surface is exposed to air), and taking steps to keep urine out of your pool. A strong smell of chlorine combined with eye irritation is actually caused by chloramines. Chlorine breaks down the chloramines.

Are salt water pools expensive to maintain?

You will spend less money maintaining a salt water pool because you won't have to buy chlorine ever again. The salt cells that are found in the chlorine generator do need cleaning once or twice a year and will need to be replaced roughly every 5 years. You will spend about half the time balancing your water than you did with a traditional chlorine pool.

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